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Online Reward ExchangeWith over 100 implementations, Online Reward Exchange (ORX) is a comprehensive and flexible reward redemption booking solution, that supports multiple payment and redemption options, including 'points', 'cash' and 'points + cash'.ORX seamlessly integrates travel inventory from connected travel suppliers with point databases, capturing and streamlining redemption data in a single source. With real time availability, reward participants can redeem and book single components or any combination of air, hotel, car, activities and travel insurance. By continuously implementing new functionality and technology the ORX platform effectively shifts redeeming for travel from an agent assisted process to an online self-service environment. With the ORX tool, clients see significant savings in fulfillment cost without sacrificing a positive user experience. In fact, ORX has a 93% online customer satisfaction rating.
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