Overview
Benefits
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Travel
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Open the door to comprehensive and flexible travel fulfillment.

Online Reward Exchange | ORXe

The Enterprise edition of Online Reward Exchange (ORXe) is a comprehensive and flexible travel redemption booking solution. It seamlessly integrates any rewards point database with real-time travel inventory from multiple travel suppliers. By continuously implementing new functionality and technology, the ORXe platform effectively shifts redeeming for travel from an agent-assisted process to an online self-service environment.

Hinged on client and customer satisfaction.

Online Reward Exchange Benefits | ORXe

ORXe is a proven travel redemption tool. Clients see significant savings in fulfillment costs without sacrificing an engaging user experience. In fact, ORXe has a 93% online customer satisfaction rating.

Key Client Benefits:
  • Lowers operating costs
  • Integrates point database and travel content
  • Shifts redemptions to an online experience
  • Multiple payment options including points, payment card or points + payment card
  • Ability to set point value
  • Simplifies reward structures
  • Drive desired redemption behavior by biasing travel suppliers, content and rewards
  • White-label site capabilities reinforce client brands
  • International language and currency capabilities
  • Configurable with customization
Key Consumer Benefits:
  • Access to robust, competitively priced travel offers
  • Ability to book airlines otherwise not available through online travel agencies
  • Secure and trustworthy travel transactions
  • Intuitive booking experience
  • Booking flow allows for easy selection of all travel components
  • Real-time availability of all travel inventory
  • Customer controlled allocation of points
  • Support through world-class contact centers with highly-trained travel consultants

Your passageway to endless reward travel redemption possibilities.

Online Reward Exchange Capabilities | ORXe

ORXe is an online travel booking and redemption product that integrates dynamic travel inventory from multiple connectors including the Global Distribution System with point databases. Key capabilities include flexible payment options, seamless client brand integration and a fully customizable user experience.

Key Configurations:
  • Cost display in points, miles, cash and international currencies
  • Payment options include tiered rewards, points or point + payment card
  • Ability to set point value
  • Point value set at program level
  • Point minimums and thresholds at program level
  • Bias travel suppliers, content and rewards
  • Site colors, themes and branding
  • Travel promotion content and banners
  • Travel products: flights, hotels, car rentals, cruises, destinations activities, vacation packages and insurance

Reward your customers with the opportunity to unlock doors to destinations worldwide.

Online Reward Exchange Travel | ORXe

ORXe offers your consumers a comprehensive and rich travel booking experience. Our team of travel industry experts extends exclusive travel offers in top destinations and across the globe. With this, your consumers are left with an unforgettable experience and a great association with your brand.

Flights:
  • Access to all published fares
  • A selection of low-cost carriers
  • Highly competitive fares
Hotels and Resorts:
  • Over 135,000 properties worldwide
  • Thousands of special offers for free nights, exclusive discounts and special amenities
Car Rentals:
  • Preferred rates with major domestic and international companies
  • Negotiated rates and discounts
  • Complimentary upgrades
Cruises:
  • Online cruise booking tool
  • Preferred supplier relationship with top cruise lines
  • Discounted cruise pricing and exclusive cabin amenities
Destination Activities:
  • Global content in over 400 destinations
  • Over 5,000 activities in a variety of categories
Vacation Packages:
  • Preferred supplier relationship with top tour operators
  • Negotiated and exclusive offers
Insurance:
  • Coverage for cancellations due to events such as sickness, injury and inclement weather
  • Travel Assistance services

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Privacy Policy

Who We Are

Connexions Loyalty, Inc., an Affinion Group company ("we", "us", or "our"), has adopted this privacy policy statement to demonstrate our firm commitment to our visitors' and customers' privacy. The following discloses our information gathering, use and dissemination practices for the Enterprise edition of the Online Reward Exchange platform (the “Program”) and the website relating thereto.

Effective Date: This privacy policy was last updated on February 7, 2012 and is subject to change at any time without prior notice.

Connexions Loyalty, Inc.
Address: 6442 City W Parkway
Eden Prairie, MN
Telephone: 952-914-6650
Email: Sales

Collection of Personal and Non-Personal Information

When visiting our web site, OnlineRewardExchange.com, in order to register to use certain services or request information, you may be asked to provide certain personally identifiable information about yourself ("Personal Information"), such as your name, e-mail address, physical address, or telephone number. You may review and revise any Personal Information we have about you by sending a request to cltssales@cltsloyalty.com or calling 1-952-914-6650.

We may also request non-personally identifiable information, such as place of work (also known as demographic and profile data), although providing this information is optional. This information is maintained anonymously, so we have information about everyone as a group who answered the questions, rather than information about a single individual's response.

Information Usage

We use Personal Information furnished on information request forms to perform business functions, such as providing you with our services, informing you of the uses and capabilities of the Program, or to notify you about new products or services and special promotions offered by CLTS.

We may use demographic data to improve and enhance your experience on the CLTS Web sites. For example, we may use certain preferences you provide to tailor your experience at our site, such as showing you content and sending you notices concerning merchandise and services that may interest you.

Information Disclosure

We may share Personal Information with unaffiliated third parties, including marketing partners, printers, billing agents, and other service providers that assist us in performing our business functions and marketing and servicing our products, and as otherwise permitted or required by law. These parties have access to Personal Information needed to perform their functions, but may not use it for other purposes.

We may share Personal Information relating to your transactions with us or our experience with you with our affiliates (including those existing currently or in the future). We will not share any Personal Information with our affiliates for purposes of marketing their products and services unless we are otherwise permitted to do so by law.

From time to time, we may also share your Personal Information with trustworthy, unaffiliated third parties, who offer products or services that we believe may be of interest to you.

We may share demographic information with unaffiliated third parties, such as advertisers interested in advertising on the CLTS Web sites, in aggregate, anonymous form, which means that the shared information will not contain nor be linked to any personally identifiable information about you or any other person.

Opt-Out of Sharing of Personal Information; Choice with Respect to Receiving Marketing Emails

We value your privacy. If you do not want us to share your Personal Information with unaffiliated third parties (other than those disclosures required or permitted by law), you may let us know by sending an e-mail to cltssales@cltsloyalty.com with the words "Opt-Out" in the subject line or call 1-952-914-6650.

If you do not want to receive future promotional information from CLTS you may let us know by sending an e-mail to cltssales@cxloyalty.com, with a "Privacy Policy" subject line. Please include your user name and the words "block from CLTS and its affiliates" in your email. Please allow up to 10 business days for your e-mail to be removed.

Your California Privacy Rights

Under California law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (1) a list of the categories of Personal Information, such as name, address, e-mail address, and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties' direct marketing purposes, and (2) the names and addresses of all such third parties. To request the above information, please e-mail us at CARequests@affiniongroup.com or write to us with a reference to California Disclosure

Information at:
Attn: Dept. SB-27
Affinion Group
40 Oakview Drive
Trumbull, CT 06611-4724

We will respond to such written requests within 30 days following receipt at the e-mail or mailing address stated above. If we receive your request at a different e-mail or mailing address, we will respond within a reasonable period of time, but not to exceed 150 days from the date received. Please note that we are only required to respond to each customer once per calendar year.

Cookies

"Cookies" are pieces of information that may be placed on your computer by a Web site for the purpose of facilitating and enhancing your communication and interaction with that Web site. Almost all Web sites use cookies for these purposes.
We may use "cookies" (a) to customize your visit to the CLTS Web site, (b) to deliver content consistent with your stated interests and the manner in which you browse and/or buy on our site and (c) for other purposes to make your visit more convenient.

At times, some of our third party advertisers or their ad serving and tracking providers may set cookies on your computer system when you select their ad banner and some of our content providers or partners may also set cookies on your computer system when you visit those portions of our site over which they have control. We reserve the right to supplement the cookie data which we collect from you with information collected by cookies set by third parties in order to understand how you use the Internet and what products are of interest to you. The information that we receive from these third parties is only aggregate, non-personally identifiable information.

You may stop or restrict the placement of cookies on your computer or flush them from your browser by adjusting your Web browser preferences, in which case you may still use our site, but it may interfere with some of its functionality. CLTS does not use cookies to retrieve information from your computer for purposes that are unrelated to the CLTS web site or your interaction with the CLTS web site.

Internet Protocol (IP) Address

We may use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address may also be used to help identify you for the duration of a session and to gather broad demographic information. Your IP address will never be linked to any personally identifiable information unless you are in the process of making a purchase, in which case the link between this information will terminate upon your final purchase.

Clickstream

As you use the Internet, a trail of electronic information is left at each Web site you visit. This information, which is sometimes referred to as "clickstream data," can be collected and stored by a Web site's server. Clickstream data can tell us the type of computer and browsing software you use, the address of the Web site from which you linked to the CLTS web site, and in some instances, your e-mail address. We may use clickstream data to determine how much time visitors spend on each page of our site, how visitors navigate throughout the site, and how we may tailor our Web pages to better meet the needs of visitors. This information will only be used to improve our web sites. Any collection or use of clickstream data will be anonymous and aggregate, and will not contain any Personal Information.

Consent to Processing

By providing any Personal Information to this site, you fully understand and unambiguously consent to the collection and processing of such information in the United States.

Links to Other Sites

Our sites may contain links to other sites. Other sites may also reference or link to our sites. CLTS is not responsible for the privacy practices or the content of such other sites.

Maintaining the Security of Your Information

We have implemented security procedures which use reasonable measures to ensure the security, confidentiality and integrity of Personal Information in our possession and guard against unauthorized access or use. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and CLTS, and CLTS and you, will be free from unauthorized access by third parties, such as hackers. We also identify data that is to be protected, provide a reasonable level of protection for that data, and grant access to protected data only to those individuals who need to use it in performing their job-related duties. Employees who violate our security procedures will be subject to disciplinary action, which may include termination. CLTS utilizes SSL encryption on pages where secure information is transmitted over the Internet. We also use VerisignT as our Certificate of Authority.

Treatment of Information of Former Customers

We will continue to follow our privacy policy for your Personal Information even when you are no longer a customer of our business.

Your Acceptance of This Policy

By using this site, you signify your assent to this privacy policy. If you do not agree to the terms of this privacy policy, please do not use our Web site or participate in the Program. This privacy policy supersedes all privacy policies and other similar standards previously issued by us specifically for CLTS. This privacy policy is subject to updates and other changes from time to time. In the event of any such changes, we will notify all of our customers of such changes in the manner and to the extent required by law. Your continued use of our Web site or the Program following the posting of changes to these terms means you accept these changes.

Overview
Benefits
Capabilities
Travel
Request Info
Privacy
Overview | Benefits | Capabilities | Travel | Request Info | Privacy PolicyPrivacy Policy | Back to top
Online Reward Exchange (ORXe) is a product of Connexions Loyalty, Inc.

Connexions Loyalty, Inc. | ORXe